FAQ

FAQs related to Internet Service Providers (ISP)

What are the advantages of choosing Jeebr Internet Service?

Jeebr offers high-speed internet, ideal for bandwidth-intensive activities like streaming and gaming.
It provides reliable network connectivity, minimizing interruptions and downtime.
Jeebr offers round-the-clock customer support for prompt assistance.

How can I sign up for Jeebr Internet Service?

Visit the official Jeebr website to sign up for the service.
Choose a broadband plan and provide personal and contact details during registration.
Jeebr’s customer service team will assist with installation and activation.

Can I use my modem/router with Jeebr Internet Service?

Customers can use their modem/router with Jeebr Internet Service.
Compatibility with Jeebr’s network specifications is crucial.
Guidelines and customer support are available for assistance in configuring personal modem/router.

What is the coverage area of Jeebr Internet Service?

Jeebr Internet Service has a wide coverage area across Mumbai metropolitan regions.
Check the availability in a specific area by visiting the website or contacting customer support.
Official sources can provide accurate information on coverage.

What is Jeebr Internet Leased Line Service?

Jeebr Internet Leased Line Service is a dedicated, high-performance internet connectivity solution for businesses. It provides a reliable and secure connection by offering a dedicated line exclusively for the use of a single organization. This service is specifically designed to meet the demanding requirements of businesses that rely heavily on the internet

How can a business subscribe to Jeebr Internet Leased Line Service?

Contact Jeebr’s sales team on +91-022-68366800 or visit the official website www.jeebr.net to subscribe to the service.
The subscription process involves assessing requirements, conducting a site survey, and finalizing the agreement.
Jeebr handles the installation and activation of the leased line connection.

Can Jeebr Internet Leased Line Service be customized to specific business needs?

Yes, Jeebr Internet Leased Line Service can be customized to cater to specific business needs. Jeebr understands that each business has unique requirements, and therefore, provides flexibility in terms of bandwidth options and service level agreements.

What is the support provided by Jeebr for its Internet Leased Line Service?

Jeebr offers comprehensive support for its Internet Leased Line Service to ensure a seamless experience for businesses. It has a dedicated support team available 24/7/365 to address any technical issues or inquiries related to the service.

Can customers downgrade or upgrade their internet plan at any time?

Yes, Jeebr Internet allows you to upgrade or downgrade your internet plan based on your needs. Whether you require faster internet speeds or want to switch to a more cost-effective plan, you have the flexibility to make changes to your subscription.

What happens if I move? Can I transfer my service?

Yes, if you move to a new location within the coverage area of Jeebr Internet, you can generally transfer your internet service. Jeebr Internet understands that customers may need to relocate and strives to provide a seamless transition for their services.

How does Jeebr Internet service protect customer data?

Jeebr Internet implements robust security measures, customers also play a role in protecting their data. Customers should use strong, unique passwords, regularly update their devices and software, and be cautious of phishing attempts or suspicious online activities to further enhance data security.

Is Jeebr Internet service compatible with smart home devices?

Yes, Jeebr Internet service is generally compatible with smart home devices. Smart home devices, such as smart thermostats, smart speakers, security cameras, and smart lighting systems, typically rely on an internet connection to function properly. Jeebr Internet provides the necessary internet connectivity to support these devices and allow them to communicate and operate effectively.

What is the average downtime for repairs or maintenance?

Jeebr Internet strives to minimize downtime for repairs or maintenance as much as possible, understanding the importance of uninterrupted internet service for its customers. While specific downtime can vary depending on the nature of the repair or maintenance work, Jeebr Internet aims to keep any service disruptions to a minimum.
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In general, scheduled maintenance or repairs are often planned during off-peak hours or times of lower demand to minimize the impact on customers. During these scheduled maintenance windows, Jeebr Internet may temporarily interrupt the service to perform necessary updates, upgrades, or repairs.

Can I cancel my Jeebr Internet service at any time?

Yes, in most cases, you can cancel your Jeebr Internet service at any time. Jeebr Internet understands that circumstances may change, and they aim to provide flexibility to their customers.

Why should I choose Jeebr over other internet service providers?

With a customer-centric approach, Jeebr offers packages at a price you can always afford. The connection will be reliable, and you can avail of uninterrupted services without any compromise on the Quality of Service (QoS). The connection will be reliable, and you can avail uninterrupted services without any compromise on the Quality of Service (QoS).

Curious about the types of Internet plans offered by Jeebr?

Well, let me enlighten you! Jeebr, a trusted ISP (Internet Service Provider), provides fiber internet plans designed for both residential customers and a wide range of businesses. And that’s not all – when it comes to media services, Jeebr has got you covered with our top-notch Over the Top (OTT) offerings.

Is it possible for customers to upgrade or downgrade their plans after subscribing to Jeebr Internet services?

Absolutely! Customers have the flexibility to modify their plans, whether it’s upgrading or downgrading, after signing up for Jeebr Internet services. This is, of course, subject to the terms and conditions outlined in their contract. Should you require any assistance, our dedicated customer service team is available to provide support and guidance.

How can you reach Jeebr customer care?

We have made it convenient for you to get in touch with our customer care team. You can give us a missed call at 1800 3157 444, call us directly at 022-68366800, or reach out to us via email at sales@jeebr.net. We are here to assist you and provide the support you need.

What is the service area for Jeebr Home broadband?

Jeebr offers exceptional broadband services across the entirety of Mumbai. To confirm whether your area is covered, simply visit our website, where you will find comprehensive information about our service coverage. information about our service coverage.

How does an Internet Leased line differ from traditional Broadband?

Internet Leased lines and traditional broadband connections vary significantly in their functionality. An Internet Leased line establishes a dedicated connection between two points, guaranteeing a specific bandwidth exclusively for your use. This private connection is not shared with other users, resulting in enhanced reliability and performance. Conversely, traditional broadband connections are shared among multiple users, impacting the overall bandwidth available. Furthermore, Internet Leased lines usually require longer contract commitments, typically ranging from 12 to 36 months, while traditional broadband contracts are typically shorter, up to 12 months.

How can I purchase a new broadband connection from Jeebr, and how long does it take to become active?

Purchasing a new broadband connection from Jeebr is a simple process. You can either visit our website or contact our customer care number to initiate the purchase. The activation time for your new connection depends on various factors, such as your location and the specific package you choose. For more precise details regarding activation timelines, please reach out to our customer care number.

Why Choose Jeebr?

Unbeatable Internet Connectivity Experience

Dependable and Secure Services

Round-the-Clock Dedicated Support

Lightning-Fast Internet Speeds

Our Clients

Discover Our Exclusive Internet Services

Throughout the years, Jeebr, a prominent broadband internet provider, has been delivering a range of exceptional internet connectivity services. We take pride in offering these services to individuals and business owners who recognize the significance of reliable network communication. We continuously strive to enhance your online experience by providing an array of additional options to choose from.

As an internet service provider (ISP) company, our mission is to enhance your communication experience on the internet. We offer reliable connections at competitive prices, ensuring you get the best value for your money.

As a fiber internet service provider, we strive to understand your needs so that you can fully leverage the benefits of high-speed internet. With our services, you no longer need to worry about the time-consuming process of uploads and downloads.

Jeebr, as one of the leading internet service providers, utilizes cutting-edge technology to provide a wide range of cloud-based services. From various platforms to storage and servers, we offer reliable solutions to meet your needs. Regardless of the scale of your network, you can trust us to deliver exceptional services.

When it comes to streaming visual data, Jeebr ensures hassle-free installations. Once you select a plan, you can enjoy a seamless TV watching experience without any lag. Our services are designed to provide you with uninterrupted streaming, guaranteeing your satisfaction.

As your company strives to be digitally ready, you will never be disappointed with the internet plan that Jeebr would offer.

After availing business broadband in Ghatkopar East, our round-the-clock customer support team will assist with every internet related issue. The team is quite prompt enough to resolve problems.

As you select from business internet plans, we offer:

Options with the bandwidth of your choice

24 x 7 monitoring for a consistent online experience

Business internet services based on how you will use the internet

Soon after connecting with Jeebr, we present you the most inexpensive business broadband plans in Ghatkopar East. Regardless of type of network and the workplace layout, we think about an architecture that can always enhance productivity. Our experts further suggest a plan according to your budget and set up everything for your workplace. Our job doesn’t end here. Further ahead, we also offer assistance for issues that may arise in the near future.

Here are some client reviews we received

I am using the service almost from year and the it is improving day by day. Kudos to the team Jeebr. Thanks team for the stable internet and quality support.

Kunal Pardeshi

I started using their internet services in October 2019 and let me tell you, this company is a GEM. The packages are soooo reasonable.

Mamta Agrawal

Plans are reasonable. Staff is helpful and good. Service is good. Better service than my previous broadband provider

Mahesh Yadav

The service is good. Plans are really feasible. And in about a year had serious problems only twice due to rains. Turnaround was quick and good. Staff is responsive and polite.

Prerna

I must appreciate the prompt service and quality of work (Mira Road). I am using since last 8 months now.

Siddharth Bandarkar

Jeebr Internet Leaseline Services having wonderful services of corporate Leaseline & having 24*7 customer service.I already recommended to my friends. In this panadamic situation it’s really good price wise.

Sachin Jadhav

Best internet service provider, fast service in pandemic due to that we worked online and great support by 24/7 technical help, thank you jeebr team.

Sagar Adhav

The corporate Internet Lease Line is with 99.5% SLA. With unmatched rates. Really satisfied with the internet services.

Sachin Gaikwad

Very good internet connection so far. Highly recommended over pathetic Hathway . Service provided during sale and installation is also good. Hope they continue with same

Sanjay kunbi

Contact Us to Know more

Feel free to switch to Jeebr, and experience the potential of high-speed internet.

To discuss a plan based on your needs

Give a Missed Call on

1800 3157 444

24 x 7 customer support, high bandwidth, swift installation, and more…

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sales@jeebr.net

How can we assist you today?

Got a question in mind? Facing some or the other issues? Head over to jeebr.net/support right away.

OR Give us a buzz so that we sort everything for you to sail smoothly.

Give a Missed Call on - 1800 3157 444