FAQ

FAQs about Jeebr Internet

What are the advantages of choosing Jeebr Internet Service?

Jeebr offers high-speed internet, ideal for bandwidth-intensive activities like streaming and gaming.
It provides reliable network connectivity, minimizing interruptions and downtime.
Jeebr offers round-the-clock customer support for prompt assistance.

How can I sign up for Jeebr Internet Service?

Visit the official Jeebr website to sign up for the service.
Choose a broadband plan and provide personal and contact details during registration.
Jeebr’s customer service team will assist with installation and activation.

Can I use my modem/router with Jeebr Internet Service?

Customers can use their modem/router with Jeebr Internet Service.
Compatibility with Jeebr’s network specifications is crucial.
Guidelines and customer support are available for assistance in configuring personal modem/router.

What is the coverage area of Jeebr Internet Service?

Jeebr Internet Service has a wide coverage area across Mumbai metropolitan regions.
Check the availability in a specific area by visiting the website or contacting customer support.
Official sources can provide accurate information on coverage.

What is Jeebr Internet Leased Line Service?

Jeebr Internet Leased Line Service is a dedicated, high-performance internet connectivity solution for businesses. It provides a reliable and secure connection by offering a dedicated line exclusively for the use of a single organization. This service is specifically designed to meet the demanding requirements of businesses that rely heavily on the internet

How can a business subscribe to Jeebr Internet Leased Line Service?

Contact Jeebr’s sales team [Contact number] or visit the official website to subscribe to the service.
The subscription process involves assessing requirements, conducting a site survey, and finalizing the agreement.
Jeebr handles the installation and activation of the leased line connection.

Can Jeebr Internet Leased Line Service be customized to specific business needs?

Yes, Jeebr Internet Leased Line Service can be customized to cater to specific business needs. Jeebr understands that each business has unique requirements, and therefore, provides flexibility in terms of bandwidth options and service level agreements.

What is the support provided by Jeebr for its Internet Leased Line Service?

Jeebr offers comprehensive support for its Internet Leased Line Service to ensure a seamless experience for businesses. It has a dedicated support team available 24/7/365 to address any technical issues or inquiries related to the service.

Can customers downgrade or upgrade their internet plan at any time?

Yes, Jeebr Internet allows you to upgrade or downgrade your internet plan based on your needs. Whether you require faster internet speeds or want to switch to a more cost-effective plan, you have the flexibility to make changes to your subscription.

What happens if I move? Can I transfer my service?

Yes, if you move to a new location within the coverage area of Jeebr Internet, you can generally transfer your internet service. Jeebr Internet understands that customers may need to relocate and strives to provide a seamless transition for their services.

How does Jeebr Internet service protect customer data?

Jeebr Internet implements robust security measures, customers also play a role in protecting their data. Customers should use strong, unique passwords, regularly update their devices and software, and be cautious of phishing attempts or suspicious online activities to further enhance data security.

Is Jeebr Internet service compatible with smart home devices?

Yes, Jeebr Internet service is generally compatible with smart home devices. Smart home devices, such as smart thermostats, smart speakers, security cameras, and smart lighting systems, typically rely on an internet connection to function properly. Jeebr Internet provides the necessary internet connectivity to support these devices and allow them to communicate and operate effectively.

What is the average downtime for repairs or maintenance?

Jeebr Internet strives to minimize downtime for repairs or maintenance as much as possible, understanding the importance of uninterrupted internet service for its customers. While specific downtime can vary depending on the nature of the repair or maintenance work, Jeebr Internet aims to keep any service disruptions to a minimum.
Or
In general, scheduled maintenance or repairs are often planned during off-peak hours or times of lower demand to minimize the impact on customers. During these scheduled maintenance windows, Jeebr Internet may temporarily interrupt the service to perform necessary updates, upgrades, or repairs.

Can I cancel my Jeebr Internet service at any time?

Yes, in most cases, you can cancel your Jeebr Internet service at any time. Jeebr Internet understands that circumstances may change, and they aim to provide flexibility to their customers.